Summary of content of complaint to USS Ltd re: underpayments

Submitted by AcFreedom on Fri, 08/17/2018 - 11:07

We have received a copy of the template/guidelines used for complaint letters sent by member complainants to USS Ltd regarding underpayments. These letters were largely sent to USS in the first quarter of 2017, and some complainants cced their local MP. What is unusual is that USS CEO Bill Galvin himself responded to this letter, a link to which is here.